Effective Date: September 23, 2026
At badkameranders, we aim to provide a secure and straightforward payment experience. This Payment Policy explains the payment methods we accept, how payments are processed, and what you can expect when completing an order through our website.
1. Accepted Payment Method
We currently accept payments through Stripe.
Stripe securely processes payment transactions on our behalf. Available payment options may depend on your location, device, card issuer, and the payment methods supported by Stripe at the time of purchase.
2. Payment Processing
When you place an order, you will be directed through the available Stripe payment process to complete your payment.
Payment information is processed securely by Stripe. We do not intentionally store complete payment card details, such as your full card number or security code, on our own website systems.
Your payment information may be subject to Stripe's own terms, privacy policy, security procedures, and applicable legal requirements.
3. When Payment Is Charged
Payment is generally processed when you complete your order through the checkout process.
An order may only be accepted and processed once the payment has been successfully authorized or confirmed.
If a payment cannot be authorized or is declined, the order may not be completed until a successful payment is received.
4. Order Confirmation
After a successful payment and order submission, you may receive an order confirmation by email.
The order confirmation may include:
- Order number
- Products purchased
- Order total
- Billing information
- Shipping information
- Payment status
- Other relevant order details
Please check your order confirmation carefully and contact us as soon as possible if any information appears to be incorrect.
5. Payment Authorization and Declines
Payments may be declined or require additional verification for various reasons, including:
- Insufficient funds
- Incorrect payment information
- Card restrictions
- Bank or card issuer security checks
- Fraud prevention measures
- Technical issues
- Payment method restrictions
If your payment is declined, please check your payment details or contact your bank, card issuer, or Stripe as appropriate.
We are not responsible for payment declines caused by your bank, card issuer, payment provider, or other third-party payment service.
6. Currency and Order Total
The applicable product price, shipping charges, discounts, taxes where applicable, and total amount payable will be displayed during checkout before you complete your purchase.
Any applicable charges will be included in the order total shown to you at checkout.
7. Payment Security
We take reasonable measures to protect transactions made through our website.
Payment processing is handled through Stripe's secure payment infrastructure. We do not ask customers to send complete card details, security codes, or banking credentials through email, live chat, or other unsecured communication channels.
For your security, never send complete payment card details to our customer support team.
8. Refunds
If you are eligible for a refund under our applicable return or refund policy, the refund will generally be processed through the original payment method used for the purchase.
Our standard refund processing time is 4–6 business days after the refund has been approved and initiated.
Once a refund has been processed by us, the time required for the funds to appear in your account may also depend on your bank, card issuer, or payment provider.
9. Cancellations and Payment Reversals
If an order is cancelled before fulfillment and a refund is applicable, we may process the refund through the original payment method.
If a payment is reversed, refunded, disputed, or otherwise adjusted by the payment provider, the order status may be affected accordingly.
10. Duplicate Payments
If you believe that you have accidentally made a duplicate payment for the same order, please contact us as soon as possible.
We will review the transaction and, where appropriate, arrange a correction or refund.
11. Payment Disputes
If you have a question or concern about a payment, please contact our customer support team before initiating a payment dispute where possible.
We will review the relevant order and payment information and work to resolve the issue.
This does not limit any rights you may have under applicable consumer protection or payment laws.
12. Fraud Prevention
We may take reasonable measures to identify and prevent fraudulent, unauthorized, or suspicious transactions.
We may cancel or hold an order where there are reasonable concerns regarding payment authorization, fraud, or unauthorized activity, subject to applicable law.
Additional verification may occasionally be required before an order can be processed.
13. Third-Party Payment Services
Stripe is a third-party payment service provider. Its processing of payment information is subject to its own terms, policies, and applicable legal requirements.
We are not responsible for the independent operation, availability, or policies of third-party payment services.
14. Changes to This Payment Policy
We may update this Payment Policy from time to time to reflect changes in our payment procedures, services, technology, or applicable legal requirements.
Any changes will be posted on this page, and the Effective Date will be updated accordingly.
15. Contact Us
If you have questions about payments, refunds, payment authorization, or a transaction associated with your order, please contact us using the information below.
16. Business Information
Business Name: badkameranders
Legal Business Name: Badkamer Anders
VAT Number: NL001460333B58
Contact Number: +31 6 26260101
Business Address: Apolloweg 9, 8938 AT Leeuwarden, Netherlands
Support Email: Info@badkameranders.store
Live Chat Support: 24/7
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM
Time Zone: Central European Time (CET)